Cash on Delivery (COD) T&C

  • Purchases made via Cash on Delivery (COD) on www.wildrise.co are subject to the Cash on Delivery Terms & Conditions mentioned below. These terms are separate from and in addition to the Terms & Conditions of the Site.
  • The payment option of Cash on Delivery is only available for products sold by WildRise on www.wildrise.co.
  • Cash on Delivery is available only on orders above ₹499.
  • An additional fee of ₹50 shall be charged on orders placed via Cash on Delivery.
  • For orders made via Cash on Delivery, a telephonic or email confirmation may be taken with the customer before processing the order.
  • COD is available only on certain serviceable pin codes.
  • The order payment must be made in full in cash at the time of delivery and before signing the delivery sheet. Once the payment is fulfilled, the package can be opened and inspected by the customer.
  • Products sold via COD are eligible for replacement, return, or refund after thorough inspection of the case by the WildRise team.
  • In case of a refund for products ordered via COD, the additional charge of ₹50 shall not be refunded.
  • Payment for orders made via COD must be made only in cash. Other payment methods including cheque, demand draft (DD), store credit, or e-voucher shall not be accepted in lieu of cash payment.
  • In the event that the order is undeliverable (where the carrier has made reasonable attempts to deliver the parcel, but it is either refused or no delivery can be made), the customer account shall be evaluated and may be barred from placing further COD orders.
  • WildRise reserves the right to modify the Cash on Delivery Terms & Conditions at any time. All orders placed on the Site will be subject to the Cash on Delivery Terms & Conditions, unless otherwise affected by changes brought by Indian law or government authorities.
  • If any of the conditions mentioned in the policy are deemed void or invalid due to changes in policy brought about by government orders or Indian law, such changes shall not affect the validity and enforceability of other conditions mentioned.
  • Any legal disputes arising shall be subject to the jurisdiction of Chennai, Tamil Nadu.
  • Any concerns pertaining to COD can be raised at care@wildrise.co